Network Slowness
Network slowness is a huge problem, perceived problem, and overall high percentage of reason for opening a trouble ticket. One such problem that I ran in to actually had a simple resolution. I however did not have eyes in the right place to find it fast. The users reports general network slowness and application disconnects. Checking the for common simple items that could cause theses issues brought me no closer to a resolution. I checked the circuits for errors, I checked the router logs for any indications. I checked the router interfaces for any indication of bandwidth issues. None of these led to any thing that I could follow up. I checked the remote devices in the data center. they were clean, the local devices at the affected site were clean. We had a sniffer running at the data center, and it showed no reason for the slowness or disconnects I eventually had run pings to the users IP addresses and found that when they complained of the problem, the pings became non-responsive. A...