Sandisk Sansa M240 problem

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I have a sandisk Sansa M240 MP3 Player, and I am having an issue with it. I first loaded just a few songs to it, and then later I loaded it up full. Before the second time it Window Media Player gave an error indicating that it did not recognized the files already loaded on there, (something like there must have been loaded from another PC).

two choices, one was to leave them, the other was to delete them. I chose to delete them and it said it did, however they are actually loaded on the device still. and WMP does not recognize them at all.

I have search the web over and found no solution. The music is just stuck on there!
I did upload Firmware since and it did not help at all.

if anyone has any suggestions, I would appreciate hearing them.


see my updated entry to help you correct this problem

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